1. What channels does NRBN offer in the NRBN TV service?

    To view a full list of channels, please visit our NRBN TV Packages page.

    2. How do I program my TV remote?

    Our Remote Control Guide provides shows you the functions of your remote and steps to program your remote.

    3. How many set-top boxes (STBs) can I get?

    We currently offer up to 3 STBs for your NRBN TV connection.  Fibre optic Internet is required for NRBN TV as it is an IP TV connection.

    4. Can I temporarily suspend my NRBN TV service?

    Yes, you can suspend your NRBN TV service for minimum 4 weeks to a maximum of 6 months. 

    Please provide minimum 30 days notice to suspend your service. A suspension fee will be applied, see "Schedule A" in our Terms and Conditions for details. Contact our team at fibre@nrbn.ca or 1 (877) 331-6726.

    5. Can I record multiple TV shows at one time with the Cloud DVR function?

    You can! There is a limit of 6 shows at once. 

    Need Help?

    If you have any questions or concerns, please contact our team at fibre@nrbn.ca or call 1 (833) 633-3638, option 1.